Consumer satisfaction with health-care services: The influence of involvement

Teri Root Shaffer; Daniel L. Sherrell

doi:10.1002/(sici)1520-6793(199705)14:3<261::aid-mar4>3.0.co;2-9

Consumer satisfaction with health-care services: The influence of involvement

Psychology and Marketing ◽

10.1002/(sici)1520-6793(199705)14:3<261::aid-mar4>3.0.co;2-9 ◽

1997 ◽

Vol 14 (3) ◽

pp. 261-285 ◽

Cited By ~ 42

Author(s):

Teri Root Shaffer ◽

Daniel L. Sherrell

Keyword(s):

Health Care ◽

Consumer Satisfaction ◽

Health Care Services ◽

Care Services

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Consumer Satisfaction and Perceived Quality of Health Care Services in Corporate Hospitals-A Study

Developments in Marketing Science: Proceedings of the Academy of Marketing Science - Proceedings of the 1997 World Marketing Congress ◽

10.1007/978-3-319-17320-7_68 ◽

2015 ◽

pp. 256-257

Author(s):

Vidyadhar Reddy Aileni ◽

Bucha Reddy Ponakanti

Keyword(s):

Health Care ◽

Quality Of Health Care ◽

Consumer Satisfaction ◽

Health Care Services ◽

Perceived Quality ◽

Care Services

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Consumer Satisfaction and Perceived Quality of Out-patient Health-care Services

Global Business Review ◽

10.1177/097215090300400104 ◽

2003 ◽

Vol 4 (1) ◽

pp. 41-56 ◽

Cited By ~ 2

Author(s):

Vidyadhar Reddy Aileni

Keyword(s):

Health Care ◽

Consumer Satisfaction ◽

Health Care Services ◽

Perceived Quality ◽

Care Services ◽

Patient Health

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Assessment of Consumer Satisfaction with Health Care Services in Community Pharmacies in Sierra-Leone Community Pharmacy Practices in Sierra-Leone

British Journal of Pharmacy ◽

10.5920/bjpharm.748 ◽

2021 ◽

Author(s):

Kanayo Patrick Osemene ◽

Margret Olubunmi Afolabi

Keyword(s):

Health Care ◽

Community Pharmacy ◽

Sierra Leone ◽

Consumer Satisfaction ◽

Health Care Services ◽

Community Pharmacies ◽

Care Services

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North Carolina Public Health: Population Health and Personal Health Care Services

PsycEXTRA Dataset ◽

10.1037/e323042004-001 ◽

2013 ◽

Author(s):

Keyword(s):

Public Health ◽

Health Care ◽

North Carolina ◽

Population Health ◽

Health Care Services ◽

Personal Health ◽

Care Services

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Improving health literacy in elderly patients may enhance health status and reduce use of health care services

PsycEXTRA Dataset ◽

10.1037/e504302010-017 ◽

2008 ◽

Keyword(s):

Health Care ◽

Health Status ◽

Health Literacy ◽

Elderly Patients ◽

Health Care Services ◽

Care Services ◽

Use Of Health Care

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Race and gender as factors in access to health insurance and utilization of health care services

PsycEXTRA Dataset ◽

10.1037/e536152014-001 ◽

2014 ◽

Author(s):

Susana J. Ferradas ◽

G. Nicole Rider ◽

Johanna D. Williams ◽

Brittany J. Dancy ◽

Lauren R. Mcghee

Keyword(s):

Health Care ◽

Health Insurance ◽

Health Care Services ◽

Race And Gender ◽

Care Services ◽

Access To Health ◽

And Gender

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Task-Shifting Mental Health Care Services to Faith Healers in Ghana: Potentials and Pitfalls

PsycEXTRA Dataset ◽

10.1037/e554912014-001 ◽

2014 ◽

Author(s):

Joseph Osafo ◽

Isaac Agyapong ◽

Moses A. Kumi

Keyword(s):

Mental Health ◽

Health Care ◽

Mental Health Care ◽

Health Care Services ◽

Task Shifting ◽

Care Services

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Researchers explore children's access to and use of health care services

PsycEXTRA Dataset ◽

10.1037/e556742006-003 ◽

2001 ◽

Keyword(s):

Health Care ◽

Health Care Services ◽

Care Services ◽

Use Of Health Care

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Consumer input is a critical component of efforts to improve the quality of behavioral health care services

PsycEXTRA Dataset ◽

10.1037/e556722006-007 ◽

2001 ◽

Keyword(s):

Health Care ◽

Behavioral Health ◽

Health Care Services ◽

Behavioral Health Care ◽

Critical Component ◽

Care Services

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Researchers examine access to care, symptom prevalence, and health care services for patients with HIV infection

PsycEXTRA Dataset ◽

10.1037/e556812006-020 ◽

2000 ◽

Keyword(s):

Health Care ◽

Hiv Infection ◽

Access To Care ◽

Health Care Services ◽

Care Services ◽

Symptom Prevalence

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